Pro Tools 7.4 users / new OS Virus TI problem

[Risey]

Originally Posted by Hell Yeh

Hey Risey,

I know you said Access had sent you some new .dpm files for the TI... but have you tried removing the plug-in files for the TI Snow? For some reason, in Pro Tools, the Virus TI plug-in will not be selectable unless the Virus TI Snow plug-in is removed. Everytime I update the OS, it installs new plug-in files, including the Virus TI Snow. So each time, I have to remove that plug-in again. If you haven't done so already, try going to C:\Program Files\Common Files\Digidesign\DAE\Plug-ins and either delete or remove the 2 files for the Virus TI Snow. I have to remove the TI Snow plug-in files otherwise, like you, Pro Tools will crash when loading the Virus TI plug-in.

Long story short... just remove the Virus TI Snow plug-in files and then see if you can open existing sessions that use Virus|Control.

Hi there, thanks for the reply, i did that also, but although it loaded, pro tools became very sluggish, took ages to load up and when i opened a session that has previous virus ti before the new update, it crashed, in another instance gave me a memory warning, so rolled back to 2.5 which works a charm, its weird..
cheers
Risey

[Hell Yeh]

Hmm... that is so bizarre. Just to double check, you and Soundwall are using Windows Vista? I am running XP Pro, so that may be why I'm not experiencing the problems you're describing. If you are using Vista, regardless of the version, do you have Service Pack 1 installed? If so, try uninstalling that and see if that makes any difference.

By any chance, do you know anyone else with a TI that you can try using on your system? That would show whether it's a faulty TI that you have or whether it's a compatibility issue with Vista. Have you had any follow up with Access after receiving those replacement .dpm files?

Do you post on Virusti.com? Maybe someone there might be able to help you out with this problem, too.

[Risey]

Hello
I am using windows xp home edition on a carillon desktop PC, access did try to help me at first a while ago, then they just gave up. I find it strange how vers 2.5 works with no problems at all...

System Information
------------------
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTEK COMPUTER INC
System Model: P5W DH Deluxe
BIOS: BIOS Date: 01/24/07 11:31:03 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2 CPUs)
Memory: 2048MB RAM
Page File: 776MB used, 3264MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

[Hell Yeh]

Now that's even more bizarre! I have a custom built PC that is the exact same as your computer, except that I'm running XP Pro. Same motherboard, same quad-core processor (Q6600), same about of ram...

Do you have the TI connected through a USB hub or any USB ports are are NOT directly on the motherboard? ("directly" meaning the ports that are by the firewire, ethernet, built-in audio jacks, etc...) I have my TI polar connected to 1 of the 4 USB ports right on the motherboard (not one of the 2 additional ports on the PCI slot).

[Risey]

Originally Posted by Hell Yeh

Now that's even more bizarre! I have a custom built PC that is the exact same as your computer, except that I'm running XP Pro. Same motherboard, same quad-core processor (Q6600), same about of ram...

Do you have the TI connected through a USB hub or any USB ports are are NOT directly on the motherboard? ("directly" meaning the ports that are by the firewire, ethernet, built-in audio jacks, etc...) I have my TI polar connected to 1 of the 4 USB ports right on the motherboard (not one of the 2 additional ports on the PCI slot).

Good point mate,
I have it conected to another USB port that links to the motherboard, not a hub, but one of the extra USB ports on the PC, i will allocate the TI to the motherboard USB port, but the question still is, why does everything work fine with version 2.5 lol.. Maybe im Jinxed hahahah

Ryan

[psy604]

the reason may be, that:
-> OS v2.5.1 used only one USB audio stream
-> OS v2.7.3 uses three USB audio streams ...

[Hell Yeh]

^^ not quite.

Both OS's use 3 USB audio streams. In OS 2.5.1, you have 1 stream for input, and 2 for output. In OS 2.7.3, you can have either 1 input/2 ouput or 0 input/3 output. No matter the configuration, the Virus is using the same amount of USB bandwidth.

[Risey]

Halleluiah…. The new build released yesterday works, it still takes some time to load up the virus ti plugin, but it works, I had to delete the snow files from the plugins, but other than that, it works !!!!!

Risey

[Hell Yeh]

Awesome to hear!