Pro Tools 7.4 users / new OS Virus TI problem

[Risey]

I have been having problems with the new OS, it crashes pro tools on start up loading page, its when the snow plugin tries to load. I myself have the Virus TI Keybord.

Anyway, I was sent an experimental fix yesterday by Access and Digidesign told me they will be contacting Access on this problem also.
Now… the fix replaces the plug-in files in your Pro Tools, after doing this, pro tools worked fine, however, any session that contained the virus plugin crashes or hung for ages.
If anyone would like these files just in case it may work for your PC, you can send me a private message or email at djrise@tiscali.co.uk and I shall forward them to you.

I know how frustrating it can be not being able to work on your new projects.
I myself have rolled everything back to previous version again that came on disc.
Ryan

[Soundwall]

Hi

Yeah i have had exactly the same issues with vc and pro tools 7.4.

Access support sent me new dpm. files to replace those in the plug in folder.
This only allows Pro Tools to open, but when you try to open an instance of VC Pro Tools crashes.

After a few more e mails to Access, they have finally admitted that there is no solution to the problem and have suggested that I roll back to the previous o/s. Ironically this never worked properly for me either. I had tons of sync issues. ARPS and tempo'd lfo's out of time and a wierd pitch bend effect on sounds when playing back midi recordings.

I find it infuriating that Access can't get VC to work properly, given the initial cost of the unit and that VC for me was its biggest selling point.

I think they should get current hardware to function properly before they plough money and resources into new product lines.

Shame on you Access.

They should take a long look at products like the Rob Papen Albino 3 synth which as well as being sonically amazing can be bought at a fraction of the cost of a TI and more importantly it works !!!

[Soundwall]

Hi

Yeah i have had exactly the same issues with vc and pro tools 7.4.

Access support sent me new dpm. files to replace those in the plug in folder.
This only allows Pro Tools to open, but when you try to open an instance of VC Pro Tools crashes.

After a few more e mails to Access, they have finally admitted that there is no solution to the problem and have suggested that I roll back to the previous o/s. Ironically this never worked properly for me either. I had tons of sync issues. ARPS and tempo'd lfo's out of time and a wierd pitch bend effect on sounds when playing back midi recordings.

I find it infuriating that Access can't get VC to work properly, given the initial cost of the unit and that VC for me was its biggest selling point.

I think they should get current hardware to function properly before they plough money and resources into new product lines.

Shame on you Access.

They should take a long look at products like the Rob Papen Albino 3 synth which as well as being sonically amazing can be bought at a fraction of the cost of a TI and more importantly it works !!!

[Hell Yeh]

Risey, could you be a little more descriptive on how to reproduce this problem? Or is there any details that you left out of your initial post?

I've been running my Virus TI Desktop and Polar with Pro Tools 7.3 and 7.4 and haven't ever had any issues with opening Pro Tools sessions that used Virus|Control. I tried to reproduce this with the new OS 2.7 public beta 4 on Pro Tools LE 7.4cs3 (there is a cs4 update that I have not yet applied), but have had no luck.

New Pro Tools session.
Create 3 stereo instrument tracks.
Insert "Virus TI" on Inst 1
On Inst 2 and 3, assign MIDI outs channel 2 and 3, respectively.
On Inst 2, set the audio input to Virus TI channel 3+4
On Inst 3, set the audio input to Virus TI channel 5+6
Save. Close session. Reopen session (ctrl+shift+o). No crash
Quit PT. Relaunch PT and reopen session. No crash.

Am I missing something here?

Have you tried trashing Pro Tools' preferences and databases?

[Soundwall]

Are you using vista ulltimaTE

[Soundwall]

Originally Posted by Hell Yeh

Risey, could you be a little more descriptive on how to reproduce this problem? Or is there any details that you left out of your initial post?

I've been running my Virus TI Desktop and Polar with Pro Tools 7.3 and 7.4 and haven't ever had any issues with opening Pro Tools sessions that used Virus|Control. I tried to reproduce this with the new OS 2.7 public beta 4 on Pro Tools LE 7.4cs3 (there is a cs4 update that I have not yet applied), but have had no luck.

New Pro Tools session.
Create 3 stereo instrument tracks.
Insert "Virus TI" on Inst 1
On Inst 2 and 3, assign MIDI outs channel 2 and 3, respectively.
On Inst 2, set the audio input to Virus TI channel 3+4
On Inst 3, set the audio input to Virus TI channel 5+6
Save. Close session. Reopen session (ctrl+shift+o). No crash
Quit PT. Relaunch PT and reopen session. No crash.

Am I missing something here?

Have you tried trashing Pro Tools' preferences and databases?

Are you using vista ulltimate or xp

Tell me more about trashing Pro Tools' preferences and databases.

I really am having horrendous probs with vista and virus control.

Cheers

[Hell Yeh]

I am on Windows XP SP3.

Here is a support article from the Digidesign website on how to delete Pro Tools' preferences and databases in Vista:
http://www.digidesign.com/index.cfm?...0&itemid=29201

Also... intitially, after I installed OS 2.7, my Virus TI plug-in would not show up. Only the Virus TI Snow plug-in and of course, I couldn't use that. I emailed Access about this and it kind of baffled them. They suggested pulling the Virus TI Snow plug-in files and this fixed my problem. I just moved the 2 files to the "Plug-Ins (Unused)" folder and now the regular Virus TI plug-in works fine.

[Risey]

Hi Guys,
Seems to be a new OS out today, in the fix release file it mentions pro tools fix, i will be installing it later to see if the old problems still exisit.
2.5 disc at the ready (again for the 4rth time lol)

Ryan

[Risey]

Halleluiah…. The new build released yesterday works, it still takes some time to load up the virus ti plugin, but it works, I had to delete the snow files from the plugins, but other than that, it works !!!!!

Risey

[Hell Yeh]

Awesome to hear!