Access support is great!

[Juho L]

Originally Posted by ///OSS

really? hows 3 emails to them and 4 phone calls to the US distributor about some physical key problem my TI is having and burnt out leds and no sign of a single email in return at least acknowledging my existence as a polar user and 2800 of my money for zero service.....lame....I'm thoroughly disappointed and patiently awaiting but zilch in 2 months in unacceptable...what do i have to do call Germany?

You said you have contacted the US distributor, does it mean you haven't contacted Access directly? I bet if you send e-mail directly to Access, you'll get a response in no time. Distributors and music stores are masters in ignoring the customers after the payment.

[///OSS]

Originally Posted by Juho L

You said you have contacted the US distributor, does it mean you haven't contacted Access directly? I bet if you send e-mail directly to Access, you'll get a response in no time. Distributors and music stores are masters in ignoring the customers after the payment.

I know what you mean but I did state in my message that I sent access 3 emails...one thru their web based email system and 2 thru a direct email...

thats 3 and no reply...I find that weird as hell, I mean a reply is at least what id expect of just acknowledgment that they received my message.

any suggestions?

[Juho L]

Originally Posted by ///OSS

any suggestions?

I think your e-mails never reached Access. What e-mail account do you use? Gmail?

[///OSS]

Originally Posted by Juho L

I think your e-mails never reached Access. What e-mail account do you use? Gmail?

regular bellsouth.net email is that getting bounced back?