Is the Virus TI2 a stable platform?

[izimizam]

can i ask whether its morally right to release any hardware device with faults ? i am confused as to why access are selling these synths with all these problems ? when korg and roland are not ? clavia nord ? bugs ? i owned 25 synths over 20 years and i never had so many problems as i have with the ti , the virus c didnt have these issues ? what went wrong as something did ?
what confuses me is why access arr selling these synths when they really on some level are not fit to sell and should be still in testing at the factory ? it sounds great but its just unstable and really this whole idea we pay £100o's to buy into this whole bug fix game needs to be questioned ? i cant think of another synth where i had to act as a beta testers for 4 years and still have issues ????????but best of all i pay for the priveledge .

Originally Posted by marc

let me say something about the number of bug releases and public betas. we didn't do this all the time, in fact we never put out so many (small) updates. we found that collecting improvements into a few big releases might look better but at the same time, users have to wait longer for a bug fix which in many cases is counter productive. on top, with so many platforms (sequencers, OS versions, hardware) it's difficult to cover everything with an inhouse beta test. we, of course, do test but we invite our users to assist us. if someone tends more towards a "never touch a running system" attitude, there are non beta versions also.
i know that TI2 users had not have the chance to go back to version 2.7.5 and had to use the 3.0 public betas but now, since a release build is out, that shouldn't be a problem anymore.

best, marc
access music

[Atziluth]

@ izimizam

Maybe you didn't had much issue with older synths in the past but they hadn't any total integration, too.

The Virus is a sort of new product which you profit from the advatages of hardware and software (VST) possibilities.

The main problem is, that there are so many computer manufacturer and sequencer types that is becomes difficult to cover everybody. Some are using Logic, Steinberg, FL, or others and for computers it is like PC/Windows or MAC/Leopard, or LINUX etc. and 32-bit or 64-bit systems.

If you want to test all combinations which are possible you will never sell or produce anything.

Have a look at Microsoft how many years are the updatig their OS XP/VISTA?

The only way to get a better working OS is to release at a large scale. Sorry, but ACCESS can't test a product for every individual computer configuration.

[izimizam]

yeah but this is the smoke and mirrors response , turn off total intergration , remove usb , use stand alone ? 2 of the ti's we had on every known os still crashed , popped , clicked , i really cant accept any of the excuses we all make for the ti , there is something deeply falwed in the machine on a hardware level or software level or in the build quality .I am guessing its the third , machines do seem to vary an awefull lot in reliability with the same os.One guy says ti2 - new os - no problems for hours - another guy says it crashes every 30 seconds ? its to easy to say - ah yes but its cutting edge - new - has total intergration therefore it will suffer a bit , thats madness to say that .The machines simple flawed in design and build......

If you want to test all combinations which are possible you will never sell or produce anything.

thats very true but why doesnt it work for many in stand alone mode ? can they maybe test it in stand alone mode ? lets remove the odvious smoke and mirrors and get to the truth of it - build quality and design./

Originally Posted by Atziluth

@ izimizam

Maybe you didn't had much issue with older synths in the past but they hadn't any total integration, too.

The Virus is a sort of new product which you profit from the advatages of hardware and software (VST) possibilities.

The main problem is, that there are so many computer manufacturer and sequencer types that is becomes difficult to cover everybody. Some are using Logic, Steinberg, FL, or others and for computers it is like PC/Windows or MAC/Leopard, or LINUX etc. and 32-bit or 64-bit systems.

If you want to test all combinations which are possible you will never sell or produce anything.

Have a look at Microsoft how many years are the updatig their OS XP/VISTA?

The only way to get a better working OS is to release at a large scale. Sorry, but ACCESS can't test a product for every individual computer configuration.

[Atziluth]

@ izimizam

Well it was known that some of the TI 1 had issues with the hardware and if you had a faulty unit you had to return it to ACCESS. They did some hardware replacment. Ok, this was for TI 1.

If you have problems in stand alone and can't get anything out of your Virus 1 or 2 then you have to get in contact with ACCESS Support.

Maybe it's a faulty unit..... only ACCESS can give you a hand and search for the problem you have...

Good luck

[izimizam]

strangely i was enevr told this though , access told me when i got bad clicks and dropsouts and pops . digital noise as a result of trying to use multiple parts in multi mode that it was the result of me pushing it to hard and trying to get to many parts ? i feel access should adverstise the machine as ' possibly 16 part multi timbral ' .I can agree some of this is hardware malfunction , sadly acces never suggested this and instead suggested i was to blame for trying to do to much.I think you will find the ti2 is the same - i read people here with major issues on the latest beta os / i have personally tried 2 machines with no bad issues ( yes still some glitching when you try and do to many patches at once ) but via any known connection method and all connection methods the 2 i tried were stable relatiovely speaking - way more than the ti 1's i had so again i think we have some bad builds in the sales chain - are they made in china ? its a great shame as i do feel the virus ti is a liability , you really dont know if you have a good one or bad one until you do......i guess thats where credit card refunds come in and gurantees.I dont get this with other synths i buy new though ? and some of those have total intergration now ?we must accept the virus ti maybe has bad build quality or no quality control.

Originally Posted by Atziluth

@ izimizam

Well it was known that some of the TI 1 had issues with the hardware and if you had a faulty unit you had to return it to ACCESS. They did some hardware replacment. Ok, this was for TI 1.

If you have problems in stand alone and can't get anything out of your Virus 1 or 2 then you have to get in contact with ACCESS Support.

Maybe it's a faulty unit..... only ACCESS can give you a hand and search for the problem you have...

Good luck

[damo222]

yeah i think there is a big problem with their synth
I own a ti snow fo about one year now and the virus control still cant work correctly. and dont get me started on the atomizer with the 3.3 it crash all the time I mean is there somebody who can actualy use it properly with sidechain in logic 8 ? I write to the customer support but that not helped me a lot. So if in six month it still cant work fine I sell it and buy a moog little fatty and bye bye access

[marc]

izimizam -

you've stated in detail how unhappy you are and how much trouble your numerous TIs give you. i just wonder why you keep buying a synth which seems such a pain and not just return it to your dealer? - from a company that uses smoke and mirrors, which has hardware problems, apparently tells you more or less bullshit and not even manufacturers where they claim to on the box (in germany). i personally don't stay with products that cause me grief. life is to short for that.

best, marc
access music