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General discussion about Access Virus Discussion about Virus A, B, C and TI.

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  #1  
Old 20.08.2009, 08:40 AM
enfield enfield is offline
Infektion taking hold...
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Join Date: 13.08.2008
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Quote:
Originally Posted by Zylfrax791 View Post
Actually, it doesn't matter at this point. I've got one ordered and will be able to register as a user next week. Yeah!
me too! hopefully in the next decade
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  #2  
Old 22.08.2009, 10:57 PM
dione dione is offline
Coming down with a bug...
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Join Date: 22.08.2009
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The new site doesn't work for me...

First of all : I cannot contact Access with the contact form...after filling in my details there's totally nothing happening when i click on 'continue'...

Next to that,i already registered long long time ago (i get the newsletter from Access every once in a while too) but i cannot login...so i try to register...but :

When i want to register,i can fill in my details but there's no button or anything visible to confirm details...it just keeps me in that big white screen with a lock on it...

I asked other people,some of them have the same problems...i'm using Internet Explorer as my browser...seems people using Firefox have no problem...but come on man,how stupid is this ? Does nobody test this shit before they put it online ? How hard is it to just use a standard contact-form or hey,something crazy,just put an e-mail address on the site in case this type of shit happens ?

Sorry for moaning so much in my first post on this forum...but it seems this is the only place where i can get any type of support since Access changed to 'Access denied' with their new site...

I had good experiences with Access support some years ago when i just had my TI...and even before that with my Virus A...but this is just ridiculous : no way to reach support at all,the only place i could find on the net is this site..even their Facebook page links to the same contact form,the one that is unusable for a lot of people...
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  #3  
Old 23.08.2009, 06:16 AM
suzzymackenzie's Avatar
suzzymackenzie suzzymackenzie is offline
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Join Date: 08.11.2008
Posts: 191
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Hi dione

Firefox user here. I signed up to the new Access forum a couple of days ago and successfully logged in once only. Subsequent times, the system didn't recognise me and I can't get back in. Tried requesting a couple of new passwords, no joy. Joerg is kindly investigating for me with ther web admin.

Just teething problems, I expect. Or something idiotic I am doing (more likely )

Suzzy
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  #4  
Old 23.08.2009, 10:47 AM
marc marc is offline
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Join Date: 06.08.2003
Posts: 671
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Quote:
Originally Posted by dione View Post
The new site doesn't work for me...

First of all : I cannot contact Access with the contact form...after filling in my details there's totally nothing happening when i click on 'continue'...

Next to that,i already registered long long time ago (i get the newsletter from Access every once in a while too) but i cannot login...so i try to register...but :

When i want to register,i can fill in my details but there's no button or anything visible to confirm details...it just keeps me in that big white screen with a lock on it...

I asked other people,some of them have the same problems...i'm using Internet Explorer as my browser...seems people using Firefox have no problem...but come on man,how stupid is this ? Does nobody test this shit before they put it online ? How hard is it to just use a standard contact-form or hey,something crazy,just put an e-mail address on the site in case this type of shit happens ?

Sorry for moaning so much in my first post on this forum...but it seems this is the only place where i can get any type of support since Access changed to 'Access denied' with their new site...

I had good experiences with Access support some years ago when i just had my TI...and even before that with my Virus A...but this is just ridiculous : no way to reach support at all,the only place i could find on the net is this site..even their Facebook page links to the same contact form,the one that is unusable for a lot of people...
just send an email to support@ ... and don't forget your system details (OS, browser version, etc etc)

best, marc
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  #5  
Old 23.08.2009, 12:22 PM
dione dione is offline
Coming down with a bug...
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Join Date: 22.08.2009
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Quote:
Originally Posted by marc View Post
just send an email to support@ ... and don't forget your system details (OS, browser version, etc etc)

best, marc
I will do that,in fact i was already about to do that because i finally found the old support e-mail address in my old computer...

In the meanwhile,maybe it's useful to put a message on the website to tell other people that there are still problems with the site,plus info how to reach Access...
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