online petition for virus powercore - The Unofficial Access Virus & Virus TI Forum

23fx23 · #1 22.02.2009, 10:06 PM

access don't even dare answer any request we sent them,
tc don't want to give us a refund. this has to end in tribunal I guess. I truely hope we ll manage to bring them to justice, for their insane lack of respect of hundreds customers.

Juho L · #2 23.02.2009, 05:55 AM

Quote:

Originally Posted by 23fx23

access don't even dare answer any request we sent them,

Just curious, what have you sent them and to where?

Purusha · #3 23.02.2009, 07:22 AM

Quote:

Originally Posted by Juho L

Just curious, what have you sent them and to where?

I've sent support requests, several times, to both companies. All ignored. Both companies (as a result of the petition) have eventually effectively admitted there are issues and told us back in October that Access were going to investigate and that there'd be feedback in a few weeks. 4 months later and no word.

Over the last few years, I've also had various private and public discussions with Marc (over on virusti.com), where I offered to help get to the bottom of some of the problems. He claimed he couldn't reproduce the problems I and hundreds of others are seeing, and he stopped talking to me.

There are several problems with the plug-in. Some have similar effects though the causes are different. Some down to hardware setup. Part of the problem is in eliminating the hardware issues so that we can concentrate on the real stability issues. It's also the case where all other plug-ins work on certain hardware, but Virus doesn't.

All this is covered over on the TC forum linked at the top of this thread.

The petition itself has a fairly comprehensive list of the problems:

http://www.petitiononline.com/VIRUSTCP/petition.html

Edit: BTW - there's a thread over on the TC forum asking if anyone has a proper working setup. I think 2 people have said yes, posted their system details, but pointed out that they have sync problems. So, thus far, it seems that no-one has (what I'd call) a properly working system.

Purusha · #4 24.02.2009, 07:52 AM

Some. what is hopefully, good news over on the TC forum.

http://forum.tcelectronic.com/viewto...d=19030#p19030

Bacizone · #5 24.02.2009, 08:04 PM

This is just a hope of sign... nothing else... anyway, Access pushes the TI as their flagship product.

After five years we may get a newer edition of a "kind-of-bugfixed-or-maybe-not-but-maybe-better-working-but-strictly-no-new-features" release of Virus Powercore... funny isn't it?

23fx23 · #6 26.02.2009, 09:37 PM

yeah it seems we really made a jump in a temporal warp vortex..
we dbetter deserve a Ti version as booth units are motorola chips, that would maybe escuse that total consummer abuse.

was very disapointed by access, hope they 'll let us trust back in them soon,
hundreds of people were abused in that concern...

....and the worst is saying there is no pb, when 250 people sees there are pb.. you know what i mean marc?

plaid_emu · #7 26.02.2009, 11:10 PM

Quote:

Originally Posted by 23fx23

....and the worst is saying there is no pb, when 250 people sees there are pb.. you know what i mean marc?

I feel your pain.