Pops and clicks

[marc]

user who discover pops and clicks: please contact access support (if you haven't already). this forum is not an official forum. if you want to help us understanding your problem, prepare a demo project which illustrates your problem.

thanks, marc
access music

[Tiphares]

Well, i was contacting access support about this problems many times. But the answer was always the same:

"The problems I experience are normal, my patches in the demo project are too ressource heavy."

I couldn't belive this, and I'm not sure if every Virus TI owner has those problems, especially because there aren't any major updates. It looks like as if access thinks that the problems with the clicks are already solved.

And that's why i think it is important to hear some other opinions in this forum!

Cheers,
Tiphares

[DigitAl56K]

I completely agree with Tiphares, I got the same message from Access support. My thoughts on the matter go as follows: 1. I am not an idiot. In fact, I am a developer myself. I can tell that sometimes the virus behaves correctly and other times not, and that it's obviously a bug. Afterall, if the DSPs become overloaded the virus should voice-steal cleanly, and most often it does. But when it doesn't it's obvious that there is something wrong. 2. Do Access play their own instruments? I can easily reproduce this issue in a matter of minutes, if not faster. With some patches its as simple as running your fingers up the keyboard. Why do I as a user have to go through the hassle of creating a demo (I play standalone/live, this isn't something that's necessarily easy for me to do), when you can see this issue being widely reported and with just a little effort you could see the issue for yourself? It feels like a blow-off and my expectation is that this issue may never be fixed. Access folks: Don't you think it sucks a bit that I have to tell my friends "Hey, you really ought to consider buying a virus, it's one of the best synths I've ever used, it will beat the pants off of your soft synths... oh but sometimes for no reason you'll get nasty pops while you're playing it." Understood that this is not an official forum btw. Sooo.. when will this page be ready? http://www.access-music.de/community/

[Pighood]

I hear occasional pops and clicks on the "expensive" patches that rate 5 bars on the TI's display. Too bad...since that's where the lovely wavetabley stuff usually winds up.

[grs]

I had an expensive patch that produced clicks, but those clicks only occured when using USB1.
When I routed all parts to USB2 and USB3.. no clicks.
(also arp wobbles gone)
That was in a VC sequencer mode with 4 or so parts playing.

Maybe the people with the clicky analog projects could try to re-assign to OUT2 and OUT3, just a thought!

[steamyb]

Originally Posted by marc

user who discover pops and clicks: please contact access support (if you haven't already). this forum is not an official forum. if you want to help us understanding your problem, prepare a demo project which illustrates your problem.

thanks, marc
access music

Helloooo
I've been in touch with access support numerous times regarding the pops/clicks... I get them in standalone mode via headphones playing in single mode (usually pads.)

Had 2 different virus ti kb's in about 3 years with one of them having the mainboard replaced . .all had pops and clicks still after.

As for blaming CPU hungry patches, it makes the "up to 80 notes polyphony" sales pitch mare than a bit misleading no?

Not good enough Access!!!!!!

I think we should be re-imbersed with TI 2's If this can't be resolved.

Or do these have the same problem?

Steamy

[Tiphares]

Actually, the mainboard of my TI desktop was replaced as well, but unfortunately it didn't change anything.

The question is: Do these clicks occur on EVERY TI?

-If yes, I hope there will be a software update soon to fix the problems.
-If not, I hope access will offer the chance to the users to replace the faulty mainboard (even if the mainboard has already been replaced before).

To be sure about this, i would have to play another TI, but I don't know a shop here in Switzerland where you could do that...

Maybe anybody of you had the opportunity to play different TI's?

[cl516]

uhh I just got a TI.

Mine clicks and pops also. Various patches at times.

One obvious patch on my unit occurs simply when I try to play the resonance cranked up on my filter with keyfollow set to max.
I posted this on another thread.

[Totty]

I'm worried that the TI2 is the TI done right and that it may have more than 25% more power, but it's using this to render voices without artifacts

Pure speculation on my part admittedly.

[mitchiemasha]

I noticed sometimes the clicking isnt always a dsp thing. simply turning the master output down gets rid of it. turn the gain up on your mixer to compensate.

I do get the other kind of pops & clicks.