Pro Tools 7.4 users / new OS Virus TI problem

[Hell Yeh]

I am on Windows XP SP3.

Here is a support article from the Digidesign website on how to delete Pro Tools' preferences and databases in Vista:
http://www.digidesign.com/index.cfm?...0&itemid=29201

Also... intitially, after I installed OS 2.7, my Virus TI plug-in would not show up. Only the Virus TI Snow plug-in and of course, I couldn't use that. I emailed Access about this and it kind of baffled them. They suggested pulling the Virus TI Snow plug-in files and this fixed my problem. I just moved the 2 files to the "Plug-Ins (Unused)" folder and now the regular Virus TI plug-in works fine.

[Risey]

Hi Guys,
Seems to be a new OS out today, in the fix release file it mentions pro tools fix, i will be installing it later to see if the old problems still exisit.
2.5 disc at the ready (again for the 4rth time lol)

Ryan

[Risey]

Surprise Surprise, it didn’t work, it crashed as usual, I then thought of another approach, I loaded up pro tools started a new session, it took 6 mins for pro tools to load, the virus plug-in seemed to work so I let it do its thing, sync patches, ok.. Now it was time to load my previous session and it crashed, second time it then gave me a DFD memory problem.
I then installed 2.5 again and everything is back to normal working fine…
I wonder what pro tools fix they actually did cause it certainly don’t work with my Pro tools for the 6th time..

Ryan

[Hell Yeh]

Hey Risey,

I know you said Access had sent you some new .dpm files for the TI... but have you tried removing the plug-in files for the TI Snow? For some reason, in Pro Tools, the Virus TI plug-in will not be selectable unless the Virus TI Snow plug-in is removed. Everytime I update the OS, it installs new plug-in files, including the Virus TI Snow. So each time, I have to remove that plug-in again. If you haven't done so already, try going to C:\Program Files\Common Files\Digidesign\DAE\Plug-ins and either delete or remove the 2 files for the Virus TI Snow. I have to remove the TI Snow plug-in files otherwise, like you, Pro Tools will crash when loading the Virus TI plug-in.

Long story short... just remove the Virus TI Snow plug-in files and then see if you can open existing sessions that use Virus|Control.

[Risey]

Originally Posted by Hell Yeh

Hey Risey,

I know you said Access had sent you some new .dpm files for the TI... but have you tried removing the plug-in files for the TI Snow? For some reason, in Pro Tools, the Virus TI plug-in will not be selectable unless the Virus TI Snow plug-in is removed. Everytime I update the OS, it installs new plug-in files, including the Virus TI Snow. So each time, I have to remove that plug-in again. If you haven't done so already, try going to C:\Program Files\Common Files\Digidesign\DAE\Plug-ins and either delete or remove the 2 files for the Virus TI Snow. I have to remove the TI Snow plug-in files otherwise, like you, Pro Tools will crash when loading the Virus TI plug-in.

Long story short... just remove the Virus TI Snow plug-in files and then see if you can open existing sessions that use Virus|Control.

Hi there, thanks for the reply, i did that also, but although it loaded, pro tools became very sluggish, took ages to load up and when i opened a session that has previous virus ti before the new update, it crashed, in another instance gave me a memory warning, so rolled back to 2.5 which works a charm, its weird..
cheers
Risey

[Hell Yeh]

Hmm... that is so bizarre. Just to double check, you and Soundwall are using Windows Vista? I am running XP Pro, so that may be why I'm not experiencing the problems you're describing. If you are using Vista, regardless of the version, do you have Service Pack 1 installed? If so, try uninstalling that and see if that makes any difference.

By any chance, do you know anyone else with a TI that you can try using on your system? That would show whether it's a faulty TI that you have or whether it's a compatibility issue with Vista. Have you had any follow up with Access after receiving those replacement .dpm files?

Do you post on Virusti.com? Maybe someone there might be able to help you out with this problem, too.

[Risey]

Hello
I am using windows xp home edition on a carillon desktop PC, access did try to help me at first a while ago, then they just gave up. I find it strange how vers 2.5 works with no problems at all...

System Information
------------------
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTEK COMPUTER INC
System Model: P5W DH Deluxe
BIOS: BIOS Date: 01/24/07 11:31:03 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2 CPUs)
Memory: 2048MB RAM
Page File: 776MB used, 3264MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode