Why does my TI need to be reset so often? - The Unofficial Access Virus & Virus TI Forum

Hell Yeh · #1 15.05.2009, 01:09 AM

For some reason, it seems like my TI needs to be reset (disconnecting and reconnecting of power/usb cables and holding down ARP Edit) every couple of weeks. This happens most often when doing an OS update, but also happens randomly over some short period of days or weeks. The result is that when I load Cubase, it will say that there's no Virus Driver/Device loaded and to reinstall the software, even though the TI shows up fine in the Windows Device Manager. Despite what this message says, resetting the TI remedies this problem and all is well until it happens again.

I am not pointing the finger at Access as I'm sure it's equally possible that either something with my computer or power outlets could be causing this as well.

Does anyone know what could be going on?

feedingear · #2 15.05.2009, 03:38 AM

Try a new USB cable. It worked for me.

Hell Yeh · #3 15.05.2009, 09:28 PM

Cool, thanks for the tip. I just swapped out for a new cable and have a couple others to try if the problem persists. I guess I'll have to wait at least a few weeks before I can post an update.

Hell Yeh · #4 03.06.2009, 04:00 PM

Update:

I switched my USB cable to one of the thicker, kind of see through ones that has LED lights on the USB connectors. Did the update to OS v3.0.3 and did not have to reset my Virus. In fact, I've gone the past 3 weeks without having to reset it so I think the cable may have fixed it.

Thanks for the suggestion and I will keep this post updated as new OS's are released.