Can we have an official statement from Access

[MADSTATION]

Can we have an official statement from Access that they recognize the sync issues and slopping timing that almost every user had so far with the TI and they are working on a fix.

I don't mind if it takes a while to be released, I just wanna make sure that the product I purchased will eventually work as advertised.

Support told me they are working on the issue and that I'm not the only one having trouble, but an official statement or a post from someone @ Access would be more than appreciated.

[Doc Jones]

I agree with you madstation, an official announcement would be appreciated.

[nutekk]

ill be the third.

[melnikov_project]

im not byuin this shit until all fixed .
its like u buy cellphone with no battere so fuk them
until not fixed all shit as it must be my money stays in my pocket.

[grs]

Just like to point out that without the usb plugged in the timming is like a b or a c.

[nutekk]

so you mean "without the TI"
Well i want the TI on my TI
DO I HAVE TO PAY EXTRA?
?????

[Drammy]

I can't see Access making an official statement, I mean when have they ever? It was nearly a year between release dates with not a word from them. Terrible Customer Service! I used to think highly of Access as well...

I won't be buying mine until all this is resolved, may get one for Xmas next year then

Drammy

[dr. orange]

Originally Posted by Drammy

I can't see Access making an official statement, I mean when have they ever? It was nearly a year between release dates with not a word from them. Terrible Customer Service! I used to think highly of Access as well...

I won't be buying mine until all this is resolved, may get one for Xmas next year then

Drammy

Access' support is very good, I got the replies to my questions within two hours. When you purchase an Access product, you can be sure that they care about it and try to put it on the highest stable level. And once, the system is stable, they even start to implement new stuff such as a minimoog filter emulation with Virus C (or was it because the difference between B and C was too small, so they had to put in some new thingies?)

However, trust in access

[passionclub]

Originally Posted by melnikov_project

im not byuin this shit until all fixed .
its like u buy cellphone with no battere so fuk them
until not fixed all shit as it must be my money stays in my pocket.

I TOTALYY AGREE i hhve been been rambling on about this in my arp issue threads so dont expect an official statement if they cant promise what they deliver there reputation will be ruined and also they want to prevent all current user from packing the ti's and sending them back for a full refund too costly for access this would be.. for me its basic trading standards the ti's have faults so therefore should not be sold ...harsh no just a fact.. i mean a,, i here in here is oh they will fix this fix that maybe but when what a stress out writng emails none stop etc... waiting for answers not right..................

[Drammy]

Originally Posted by dr. orange

Access' support is very good, I got the replies to my questions within two hours. When you purchase an Access product, you can be sure that they care about it and try to put it on the highest stable level. And once, the system is stable, they even start to implement new stuff such as a minimoog filter emulation with Virus C (or was it because the difference between B and C was too small, so they had to put in some new thingies?)

However, trust in access

I didn't say the support is bad, I said the customer services is bad, perhaps bad wording but you cannot tell me that they keep their customers informed.

I have owned a Virus C XL for a few years now and love it, hence

I used to think highly of Access as well...

and yes I have always been impressed with their implementation of new features etc, but their communication has deteriorated to the non-existant!