Sys 490x049 kill my virus

[anton]

I have installed the sys 490x049 inside my virus indigo 1 (B) and at end
of the process the display show only
OS 4.9 S
09 01 04 049
nothing happen ! I try to reset and reload an older sys but virus is freezed.
A message from Access say they found a bug in S version (mine) but is too late my virus is dead.Tech support say i have to send in germany.
It's incredible!!!!!

[Hollowcell]

thats really bad luck!

i hope it all gets sorted out for you soon.

[anton]

Access say that the flashrom is dead!!!!!

[DIGITAL SCREAMS]

Dont dispair Anton. This kinda shit happens no matter what make of synth you buy these days. Nord, Nova's, Waldorfs.

Most people have teething problems with new synths (I have). But in the long run it will all work out good for you.

BTW how old is ur Virus? I sent my Virus away to Germany and after 6weeks of waiting (and hearing nothing) I demanded Turnkey to send me a new one or refund my money. In my case, my dealer Turnkey was at fault.

DS

[anton]

My Virus Indigo 1 soft. vers S. I wrote from Italy and hope acess resolve in a few time, cause is (acess say) the flashrom, i think i can change it my self ( i work for a tech support in a Pro Audio Center ) and also i demonstrate and sell Access Hardware.
I hope not sending Virus in Germany.

[tk]

Originally Posted by anton

I have installed the sys 490x049 inside my virus indigo 1 (B) and at end
of the process the display show only
OS 4.9 S
09 01 04 049
nothing happen ! I try to reset and reload an older sys but virus is freezed.
A message from Access say they found a bug in S version (mine) but is too late my virus is dead.Tech support say i have to send in germany.
It's incredible!!!!!
:cry:

The discovered bug concerned just a MIDI related thing, that can interfer with the usage with Sounddiver Virus.

I presume that your flash rom is defective and must be exchanged. I also presume you already contacted support@access-music.de, right?

-tk

[anton]

Just downloaded sys via MIDI file in Logic. Acces say that is a flash rom
to exchange. Fast support.Great Company, i hope they exchange without
any price request.
PS
I have found other people in the same trouble!

[Tom_1970]

I have very good experiences with Access support.
Mailed them my problem.
Wihtin a day I received an answer.
In my case, my Virus C needed mainboard exchange, so I had to send it to Germany.
I brought it to UPS at Friday...thursday next week UPS delivered it back.
Problem solved!

Regards
Tom

[anton]

I also hope ! Thanks to All for psycho support