damaged TI whats normal cost to fix?? - The Unofficial Access Virus & Virus TI Forum

Timo · #1 23.05.2009, 08:56 PM

Quote:

Originally Posted by angel418

i contacted ups, since it was insured, just trying to get an idea of how much it will cost to either fix or replace.

Judging from Marc's post, it sounds like a write-off. Charge UPS or the sender the full amount if you can.

Who actually sent it? A retailer, or second hand (ebay, etc.)? Also how was it packed?

Prime NL · #2 24.05.2009, 08:02 AM

Quote:

Originally Posted by Timo

Judging from Marc's post, it sounds like a write-off. Charge UPS or the sender the full amount if you can.

Who actually sent it? A retailer, or second hand (ebay, etc.)? Also how was it packed?

Even better....did you make pictures when the box arrived damaged...???
That way you will have prove for your case against UPS or so.

angel418 · #3 24.05.2009, 10:01 AM

yeah i took over 20 pics, sent to ebay seller, as well as called ups as well as paypal(to hold my payment in case ups says no). the shipping box was extremely beat up, (my poor TI), and i have never seen a knob pot bend to a 45* angle.
anyways the next business day is tuesday, although i can pretty much clearly see this happen in shipping, i am very nervious, only because well, i am afraid the UPS guy will take the Company's side and not pay up. i really hope of course this doesnt happen, i insured it, but you sometimes they probably dont paid up.
and of course its a lot of money, and i was so excited to get the TI

i just sold my virus c, super bass station, and soem frost wave pedals for it. and now i have nothing, so i am a little, i dont know the right wording, but somewhere between scared and frustrated.

anyways thanks alot for all your posts, and help.

and if anyone has had a similar situation with UPS, that can possibly give me some input with there insurance process.

again thanks everyones posts has helped alot!

angel418 · #4 24.05.2009, 10:07 AM

also yes it is 2nd hand, from ebay, seller has over 500 feedback at 100%, sells alot of equipment.

angel418 · #5 24.05.2009, 10:08 AM

Quote:

Originally Posted by angel418

yeah i took over 20 pics, sent to ebay seller, as well as called ups as well as paypal(to hold my payment in case ups says no). the shipping box was extremely beat up, (my poor TI), and i have never seen a knob pot bend to a 45* angle.
anyways the next business day is tuesday, although i can pretty much clearly see this happen in shipping, i am very nervious, only because well, i am afraid the UPS guy will take the Company's side and not pay up. i really hope of course this doesnt happen, i insured it, but you sometimes they probably dont paid up.
and of course its a lot of money, and i was so excited to get the TI

i just sold my virus c, super bass station, and soem frost wave pedals for it. and now i have nothing, so i am a little, i dont know the right wording, but somewhere between scared and frustrated.

anyways thanks alot for all your posts, and help.

and if anyone has had a similar situation with UPS, that can possibly give me some input with there insurance process.

again thanks everyones posts has helped alot!

also yes it is 2nd hand, from ebay, seller has over 500 feedback at 100%, sells alot of equipment.

Hollowcell · #6 24.05.2009, 11:48 AM

Really feel for you Angel. I had a synth damaged that was shipped from overseas, and it didn't feel nice at all.

Good luck with it all!

Chicago · #7 24.05.2009, 03:58 PM

Quote:

Originally Posted by angel418

also yes it is 2nd hand, from ebay, seller has over 500 feedback at 100%, sells alot of equipment.

Send it back - they should take it no problem with a rating like that.

ShortBus · #8 24.05.2009, 04:52 PM

If you hurry I have one in mint condition on their right now and I will pack it extra carefull with love and insurance. http://cgi.ebay.com/Access-Virus-TI-...3A1%7C294%3A50

Arch · #9 24.05.2009, 05:00 PM

This is what shits me off about (a) buying on ebay (b) not many know how to pack things properly (c) yet they've thrown out the original packaging and seem to be oblivious to how easily it can get damaged during shipping.

I bought my second hand TI locally (from an ebay seller, but not through ebay - since I wanted a better price) - I waited over 4 months to get one for a good price.

I still have the complete packaging for the keyboard I bought new 6 months ago (also on Ebay admittedly).