Fed up

[Royalston]

hmmm

firstly - im on Mac not PC. (g5 2x2.3)

secondly - what if its the virus and its software thats faulty - if I buy a a PCI card it *might* not fix anything. Then I will have wasted more time and money on a synth that isnt working.

thirdly - Ive been testing the ti with as little usb devices plugged in as I can. It should be abe to work. Everything else I use is firewire.

I'm in contact with access support but they seem to reply once every 2 days, with answers like 'did you do what we told you to do?'

I write back 'yes'...and wait another 2 days for a new suggestion. Access support must be busy at the moment. I feel sorry for those guys.

Royalston

[DIGITAL SCREAMS]

Yes im sure there busy at the moment. Last 7 yrs have gone pretty much without a hitch.

DS

[kolektor1]

hi all,

well i m getting the same usb connection lost as you guys, my ti was ok til today, tried another usb cable , another port same problem...

dont know what happen but i just installed a mac osx on my pc , n i installed the virus on it which was working great, i dont know if there is a link between this n my problems...

but now its stopped to work on both os ! f..k

any clues?

[DIGITAL SCREAMS]

I think the reality is this....

Virus TI and TI software is mostly fine and bug free. The inconsistencies appear to be computer related. VC worked fine on my purpose built Carillon (audio pc)......but like shit on my Dell desktop. Im sorry my observation seems simplistic.....but I just dont have the time for trouble shooting and beta testing. My point is, VC works perfectly in the 'right' environment.

There is only so much Access can be expected to do. I dont beleive it relates to faulty Virus's either.

Some people will always experience performance/integration issues.....its a hard fact of life. There is no rhyme or reason to it. I dont know why mine works fine......

DS

[psy604]

if you're able to flash the OS it's kind of proof, that low data rate transfers do work.

try a shielded cable (with ferrit beads near it's ends) to prevent
high data rate transfers from being disturbed by radio interference
(which may be caused by unshielded cables or devices nearby).

good luck ...

[LivePsy]

Also you have to try getting the TI to work with another computer, and it would be helpful to try a newish Windows PC or Intel Mac. You may not be able to get access to a different computer, but its the only way you can determine if the TI is the problem or your computer. Its no good assuming that either are fine, you have to try it.

B

[Monobeat]

Agreed. I thought my TI was the problem for a longtime. I kept on blaming it and blaming. Then I switched to a nice, new, barebones system and it's worked ever since and has outperformed any of my other equipment by leaps and bounds. Don't be so quick to rule out your system.


It's soooo worth reformatting everything and starting over to take advantage of the TI technology. If I would have given up, I don't know what my music would sound like now...

; )

[jonkull]

My 2 cents...for people that think it's a computer/OS issue because the Ti is perfect, stable and bug free.

This is the kind of thing people kept telling me the first month I owned my Ti and couldn't get it to work...I was having USB connection issues, drop-outs and lock-ups. Then when I finally sent it in for a warranty service (after several weeks of back and forth with Access support) it was determined that the problems I was having were due to a faulty logic board in the Virus. Now I have a new logic board and the Virus works perfectly. It's not always the computer/OS sometimes it's the Virus itself. I wasted money on cables and time on repeatedly reinstalling my computer's OS and audio software when I could have had a working unit simply by sending it to a service center or returning it to the store and exchanging for a different one. But everyone (people on the interwebs, the retailer, Access and me) assumed that the problem was with my computer.

My suggestion to the OP would be (as had been said by others) try some new cables (and a different computer if you have access to it) then contact Access and have it opened up and looked at by a tech.

[tmielke]

My new multimedia pc with a msi mainboard showed the same problems while my old work pc with a low price Asrock mainboard worked well. So much for 'don't buy crappy hardware'. Fortunately I had a 3xUSB/2xFirewire PCI card in the old computer which I don't need there any more. Plugging it into my newer pc solved the problem for me. Maybe it's an issue of backward compatibility. Maybe some newer chips don't support old USB1 features well, on which the Virus relies...

[dysamoria]

Originally Posted by DIGITAL SCREAMS

Some people will always experience performance/integration issues.....its a hard fact of life. There is no rhyme or reason to it. I dont know why mine works fine......
DS

here's the reason: there's too many chefs in the kitchen of the computer industry and 90% of them want THEIR version of a "standard" to be the standard. The rest of the problem is people who think this is ok and think that it's NORMAL for computers to be the one tool that is allowed to be so unimaginably inconsistent from machine to machine (even when they are CLONES of each other, they behave differently - been there, done that). Oh and developers not caring enough to follow specifications as documented if they can do something easier for themselves, and selling things before they're fully debugged. Take mLAN. It totally, 100% takes over the Firewire bus. The bus is useless for anything else once mLan is on. This is the complete opposite intention of the very creation of firewire.