solved: TI2 desktop arrived! But can't upgrade/downgrade firmware...

[acidjazz]

Hi Dot Matrix,

& thanks for your kind reply. The procedure for resetting the TI is useful info, thanks for that! Unfortunately in this case it didn't solve my problem. I can still get the TI2 to go to USB update mode ok, but the firmware update always fails to finish...

I also tried uninstalling again, removed the registry entries related to Access - Virus TI, rebooted and installed everything again. Still no luck. I doubt that it's a question of the USB port either, because I've tried this with 3 computers now...

I received a help suggestion from Access, recommending me to boot while holding the Exit button to get to USB update mode (something that I had tried already & didn't help with getting the update to finish this time either).

Seems like I'm still stuck with the 2.7.6.0 firmware which doesn't work with VC 2.7.5 or with VC 3.0... Hopefully I can find a solution with Access, so that I won't have to return the unit...

But thanks again for your helpful post & if anyone has successfully used their TI2 2.7.6. with any version of the Virus Control plug-in, or has successfully updated the firmware, please let me know