1.1.1 public beta out for download....

[mw7]

Originally Posted by Threlly

The other side of this is, how many units are out there with possibly dodgy DSP chips that Access are not telling us about.

A fellow who works for Access in the US, doing technical support, actually came to my house last night (true) to observe my Polar exhibiting lockups, satan saw, etc., while running 1.1.1. Over the course of about 30 minutes he was able to witness many of the ailments that plague some TI owners, particularly those of us with units where 1.1.1 made the problems worse, and not better. He reloaded the OS with his own laptop, but the problems remained.

For what it's worth, he investigated all kinds of things while the Polar was malfunctioning, and came to the conclusion that the problems were not DSP-related. That being said, he concluded that my instrument was indeed faulty, and Access is going to try replacing the mainboard at no cost to me.

This fellow from Access assured me that the company was absolutely positively committed to satisfying all customers with lingering issues that could be hardware related. While he's based in Chicago, where I live, I was impressed by his willingness to battle nasty traffic for an hour to do a "house call" and personally spend time with me and my Polar.