NEW TI Users - Lets hear your opinions......

[marc]

Originally Posted by pseudonym

Virus Control

I had trouble installing this software on a Dual 2.5 G5 for Logic 7.1. I had to install four times before it worked. The first pass it failed right at the end (it's about a 10 minute install time), the second time it claimed to have been successful, but the plugin wouldn't initialise properly once inside Logic. I installed again, and tried restarting the TI before launching Logic, still didn't work. Installed the fourth time and the installer suggested I log out of OS X to complete the installation before continuing, which I did - and still the plugin didn't work. So I restarted the Mac, and now it works.

So, although it's common practice to restart a machine after installing software, at no point did the installer prompt me to do so. Anyone with less patience might have been straight on the phone to support, so I suggest making it clearer in the installer that this stage is important.

When you install the software package, actually two things do happen: an installation and an update of the Virus TI operating system. The installer does force you to restart the Mac after installing the drivers. This is true unless you deselect the drivers and virus control to be installed. The updater does simply quit as long as it's being called from the installer. If you use it as a stand alone updater (by launching the updater app in /application/access music/virus ti/ ..) it will force you to logout. it seems that under certain circumstances a logout is "not enough" and a restart is needed to being the TI's own drivers back into action.

I don't understand why you did need to install things multiple times but as long as it works now, i guess it doesn't matter so much.

best, marc