You can contact the support by
-writing an email to support @ access-music.de
-by using the form on the website
-by calling them by phone
you'll find all contact options under "SUPPORT" on the website.
We have also a online chat forum which has several open hours a day and you can also chat with other users.
One last thing about the web form: PLEASE take care that your email address is absolutely correct. If you did not get an email with a tracking number you made something wrong and the support can't answer your question either.
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