If you mean Advanced Musical Electronics in Los Angeles, I also have read those bad reviews. However, when my Virus TI needed repair back in 2012 for a bad USB port, I drove it there from SF and they fixed it for a reasonable price. I had it back in 2 weeks, and everything worked again.
My current TI2 Darkstar is also suddenly having USB port issues, so I may end up making that drive again soon.
Regards,
John
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