Could be just a faulty knob you have there. A friend of mine had a similar issue with a brand new Blofeld which got replaced and then everything worked fine. Don't know if they're the endless encoder type of Knobs or not, but I think these have a tendency to misbehave like that sometimes.
Anyhow, rapid tweaking is something everyone should do when test driving new hardware instruments I think.
Also know that Novation and Focusrite used (at least) to be one company in GB. They seem to have grown more independent from each other now - could be just an impression, never really checked.
But... is there any relationship between them and KRK? they seem to use their monitors in all their stands, demos and videos (not just them btw)...
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