If you click to the right side of the display on 'PART' buttons, you scroll the 16 synth parts; if you click the 'PARAMETER' buttons you access to the parameters of the single voices in the multi. In this case you will find the volume parameter of each part; then you can adjust it in every synth part.
Regarding the effects check the send knob of the virus track, maybe it's all way down, so you don't hear it.
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