Yes Sweetwater replaced the first one, and no they never told me it had been an open box. Now the second unit has a serious stuck note issue--comes on even if no one is playing it, and lots times when I am. Just weird. I love how the virus sounds, just wondered if anyone had any insight into why two bad units came along--maybe I am the only one to have experienced this. I do film scores and the Virus sounds sit very well in a mix. But I am little nervous relying on something that has been more trouble so far than all my other keyboards put together. Hopefully the third time will be the charm!
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