Thanks guys, this is a great forum
I'm at work now and can't troubleshoot the unit, but will follow-up with Access support once I get my hands on it again.
Superkangaroo, would it be a hassle for you to send me either via PM or e-mail the whole list of suggestions/steps Access support provided you, so that I know a little bit what to expect?
Hopefully your unit (& mine of course) get sorted out!
I'll try sending you my e-mail address via PM. If this doesn't work out, no worries