Can I post this response, It is slightly different form what access say but it has worked on every update so I use this as best practise.
Before updating, Go to add or remove programs.
Remove the TI Driver then remove the TI software. Then do a reset on the PC. During Uninstall the prog will ask you to disconnect your virus, leave it that way.
Then Run the new updater, plug in the synth when it asks etc, the update should complete with no issues and no errors should occour. Then once complete it will go into the firmware update mode.
The installing without removing things may cause problems during various upgrades as sometimes programers may try and remove the wrong component, where as if you do it my way it is removing using the same software that put it there so it should be safe.
This is just my working practice and I have none of the issues that most do.
Cheers
Kris
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