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Originally Posted by soundsubs
if this is true, this is amazing customer service. kudos to access, and this gentleman in particular!
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It's true, but it'll be interesting to see how the follow-up is. I've been told the intent is to either 1) get me a completely new Polar, or 2) swap out the mainboard in the one that I have (which would involve sending the instrument to California, I think). There's some outfit in Santa Monica, I believe, that imports all of the Access synths into the US. I've been told that they have no Polars, nor any mainboards, but that there's a shipment coming in by the end of the month.
I will be absolutely thrilled if they can get me a Polar that behaves perfectly in multimode using MIDI cables. That shouldn't be too much to expect.
By the way, this fellow who works for Access in the US told me that he's heard that VC works great with DP 5 and OSX 10.4, although DP it still technically unsupported. I, of course, have DP 4.61 and OSX 10.3.9, having not gotten around to paying for either upgrades. And I am sure not going to invest any more money in this until my US$2500 Polar is working as advertised.
Anyone working with VC, Digital Performer 5, and OSX 10.4?