I'm in the same boat bud
Access have said "it may be fixed with a S/W update"?
This is my second TI Kb and if this fails I'm getting rid of it.
Hope this makes you feel better knowing you're not the only one, apparently there is a few more out there that people are willing to put up with.
To me it doesn't matter how good it sounds but the playability.
I paid ?1499 for a piece of shit as far as I'm concerned
SteamyB