Ok, this is how you put it into update mode from boot if a firmware fails...
refering to the instruction leaflet:
"To forcefully set the virus into OS update mode, boot while holding the
exit button. USE THIS TECHNIQUE IN CASE AN UPDATE HAS FAILED and the
virus doesn't boot anymore".
Mines in progress atm, will let you know how it goes..
edit : working again now, that reset worked a treat
ten