I am from Melbourne, indeed we get ripped off all the time in Australia, all the prices are much much higher than anywhere else in the world.
And personally I NEVER had any good experiences with ANY of the Australian retailers, I found out that there is NO such thing as Aussie Warranty, they send the broke items back to the manufacturers or official repairers overseas, which takes centuries, you d better do it yourself!! normally it would not take more than 4 weeks instead of a couple of months if you ask them to do it!
Australian customer services are extremely slacky and dodgy, once they have got your money, they just say - "Thank you, and goodbye" / "Now you can f**k off, its not our responsibility any more lol!" If the item breaks, and you ask them about warranty, they would treat you just like you stole the goods from them.
After more than 10 years of bad BAD experiences with Aussie music stores, this is what I relised -
Buying from Australian retailers = Absolutely !!NO!! warranty and (-)customer service.
Even eBay is more reliable than them.
Sounds like Novamusik is a good option.
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