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Originally Posted by marc
ben's not but i am. you can save your prayers for something else. we are not in financial difficulties.
best, marc
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So, Marc, you're working for Access... can you help me out a bit? I got a powercore firewire because of the virus plugin and spent a lot of money for the powercore and the virus. But the virus isn't working. It works properly for about 3 minutes and then it gets out of sync, losing every arpeggio, delay and making pitchbend-like artifacs. And, other than that, many pots are getting kinda resetted after a while. I've already complained with an e-mail at tc and didn't get any answer. But I was wondering why is Access letting this happen? I searched the powercore forums and found out that EVERYONE has the same problems as I do. But isn't there Access' reputation on the line? What about customer care? It's a fine thing making money by selling products that don't work. Because I can't work with the virus for longer than 3 minutes and then I have to restart cubase. If I had chosen this kind of way of working, I would't be a composer, I would be a beta-tester.
Do you, in any way, know if there is going to be an update? Or maybe a Virus|Powercore TI upgrade? or find me one single excuse why I bought the Powercore other than a non-working, crappy plugin that promises loads of things and can't deliver even a stable playback? because I can't find one.
Sorry I might sound a bit rude or agressive, I just don't earn a lot of money and when I deside to buy something, it takes me 9-10 months of moneysaving. I can't afford throwing money out of the window.
Please answer my question.... Please.
Alexander Ragousis