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Originally Posted by hatembr
somewhere in the patch params you can chose which output to root your sound to... you can chose Outpput1 L+R, Or Output1 L or Out1 R or Out2 L+R etc etc
be sure you are routing your sound to Output1 L+R, the main outs... if it is ok and the problem persists then as unio said, it may be a hardware problem
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i'm not aware of a setting which allows the virus to send to out 1L or out 1R exclusively. you can do this in multimode but not in singlemode
i'd reset the virus first (power on+hold LFO1 SHAPE button). the i'd check if i'm in singlemode. if not, i'd select the singlemode. now, a stereo signal should come out of 1 R+L.
an easy way to check if both outputs are working is to remove one of the 2 jacks and if the signal is still there, the output works (you need to do this test with both L and R)
if this all doesn't help i'd say you have a hardware problem
hope that helps, marc