The Unofficial Access Virus & Virus TI Forum - since 2002
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The Unofficial Access Virus & Virus TI Forum - since 2002 (http://www.infekted.org/virus/forum.php)
-   General discussion about Access Virus (http://www.infekted.org/virus/forumdisplay.php?f=105)
-   -   Access support is great! (http://www.infekted.org/virus/showthread.php?t=29450)

Juho L 21.03.2008 08:17 AM
Quote:
Originally Posted by ///OSS (Post 280981)
really? hows 3 emails to them and 4 phone calls to the US distributor about some physical key problem my TI is having and burnt out leds and no sign of a single email in return at least acknowledging my existence as a polar user and 2800 of my money for zero service.....lame....I'm thoroughly disappointed and patiently awaiting but zilch in 2 months in unacceptable...what do i have to do call Germany?
You said you have contacted the US distributor, does it mean you haven't contacted Access directly? I bet if you send e-mail directly to Access, you'll get a response in no time. Distributors and music stores are masters in ignoring the customers after the payment.

///OSS 23.03.2008 05:21 AM
Quote:
Originally Posted by Juho L (Post 280984)
You said you have contacted the US distributor, does it mean you haven't contacted Access directly? I bet if you send e-mail directly to Access, you'll get a response in no time. Distributors and music stores are masters in ignoring the customers after the payment.
I know what you mean but I did state in my message that I sent access 3 emails...one thru their web based email system and 2 thru a direct email...

thats 3 and no reply...I find that weird as hell, I mean a reply is at least what id expect of just acknowledgment that they received my message.

any suggestions?

Juho L 23.03.2008 09:29 AM
Quote:
Originally Posted by ///OSS (Post 281007)
any suggestions?
I think your e-mails never reached Access. What e-mail account do you use? Gmail?

///OSS 26.03.2008 12:57 AM
Quote:
Originally Posted by Juho L (Post 281008)
I think your e-mails never reached Access. What e-mail account do you use? Gmail?
regular bellsouth.net email is that getting bounced back?


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